Frequently Asked Questions

Packages are shipped via FedEx overnight or 2 day in insulated boxes with refrigerant. We also work with all major US carriers. We provide tracking information to ensure customer service until the package reaches you.

Yes, we can ship internationally. Please contact us for rates, timeframe, and shipping information. Each country has different import regulations.

You can expect the tissue to be shipped out within 5 business days. All our tissue, fresh or frozen, will be shipped with 2 day or overnight shipping within the United States. Shipping occurs Monday through Wednesday, so if an order was placed Thursday or later, it would be processed the next week.

Yes, we accept credit cards and P-cards.

We can! Please call and talk to our specialist at (515) 233-4774. We can take you through our credit approval process.